About - Starbucks Coffee Company
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Amenities and More
Offerings
- Coffee
- Prepared foods
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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Ordered 2 drinks and waited 25 minutes. I then asked for my drink after the long wait. Then was told to wait around another 15 minutes. I asked for a refund. I understand that management wants to keep labor cost low, but when you’re busy and need the staff and refunding drinks - you’re doing the opposite. The staff was kind, and I understand them. They’re not being appropriately staffed to move the line fast enough. Hire more people!
I’ve been going to Starbucks for years, and I’ve never experienced service this bad at any location. They take your order with an attitude while talking and joking with each other, and because of that they don’t even get the orders right. When you get to the window, the interaction is rude, you practically have to beg just to pay. When my wife told them her drink was made wrong, the person who handed it out literally said “I’m sorry” in a mocking way and slammed the window shut. Completely unacceptable service. The overall rating this place has is exactly what it deserves. Never coming back.
Came here for my birthday to get a drink after doing my nails next door. Waited for someone to take my order- never came so I placed the order on the app and sat down & waited for my order. 25 min came & went. Customers who came after me got their drinks before me. I am a very patient person and I saw them working hard so i didn't want to bother but after 25 min i had to ask. “Hey just wanted to know the status of my order just in case i got skipped?” (1 drink btw) Employee gave me an attitude and was rude. Told me its just them two working and they cant help it I just need to wait. I told them I have been waiting for 25 min. He finally goes through the orders and realizes somehow I did get skipped. They made it on the fly & i explained thats why i didnt come up here with an attitude i just wanted to make sure. he apologized. But While my drinks being made this other girl is putting the blame on Me. “Who took her order? Did she not check in? What is a drive thru order?” So I just thought i’d leave a screenshot of the instructions given to your customers when they place an order. I dont have to check in. I placed the order correctly. You were in the wrong- accept it. It is not my fault yall are understaffed- but it is my fault for giving yall the benefit of the doubt just for yall to take your frustrations out on me. Last time coming here. Rather drive the 10 min to dutch bros